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#90 – Issue with transaction fee displaying in cart

Posté dans ‘Stripe for VirtueMart’
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mercredi 17 mai 2017 10:04 IST
Zade
Hello, thankyou for a great module.
I have used your Stripe module in 2 different Joomla/Virtuemart installations with different templates and themes and have the same issue. I have set a 2.5% transaction fee for CC transaction in the Stripe configuration which displays under the Stripe payment option in the checkout. However, the problem is that the percentage amount also appears in the right hand column under the cart no matter if a different payment option is selected.

You can see in the attached picture that the Bank Transfer option is selected, but it still shows the CC fee on the right hand side. The Total is correct at the bottom, but I would like the value to disappear when a different payment option is selected.

In the other installation I have a PayPal option which just shows the fee underneath the logo only, but the Stripe CC fee is shown in the right column as well.

Hope you can help.

Many thanks
mercredi 17 mai 2017 10:48 IST
herve
Hello Markus,

Thank you for using our plugin for VirtueMart.

I will try to reproduce the issue, as it is the first time it is reported, ans I get back to you.

In the meantime, please could you provide me with your server setup and versions details?
- Server Operating System
- Web server (Apache, IIS, ...)
- PHP 5.x.x
- MySql 5.x.x
- Joomla 2/3.x.x
- VirtueMart 2/3.x.x
- Stripe plugin 1/2.x.x

Kind regards,
Hervé
 
mercredi 17 mai 2017 11:05 IST
herve
Hello again,

I could reproduce the issue. Apologises about the inconvenience caused. I'm debugging it right now, and I will provide you with a fix as soon as possible.

Thanks again for reporting it after several tests, I really appreciate it.

Kind regards,
Hervé
 
jeudi 18 mai 2017 14:08 IST
Zade
Hi Herve,

Did you have any luck with this?

Many thanks,

Markus
jeudi 18 mai 2017 14:19 IST
herve
Hi Markus,

I searched a lot, but a found a weird behaviour as a side effect. I had to stop last evening to catter for my clients with the joomla security release, and I'm back tracking this bug down. Very similar code with Authorize.net and Paypal, which do not have the issue, so looking a details now!

Apologises for the delay. I will keep you posted.

Kind regards,
Hervé
 
vendredi 19 mai 2017 00:10 IST
Zade
No problem Herve.

Thanks for the update :)
vendredi 19 mai 2017 11:13 IST
herve
HI Markus,

Thank you for your patience.
I found one line of code, changed a few weeks ago, while refactoring one unused variable. For some reasons that I will not search now, it works properly when using the non-refactored line...

Anyway, I've fixed the issue, and I'm performing some other tests to make sure the plugin is working as expected.

I will send you the updated version first, and then release the new version.

Kind regards,
Hervé
 
vendredi 19 mai 2017 15:44 IST
herve
Hi again,

Markus, please find the new release with the fix here:

https://www.puma-it.ie/en/joomla-virtuemart-extensions/downloads/download-stripe-for-virtuemart/file/stripe-for-virtuemart-2-0-2

Thank you very much for reporting the issue (you are also thanked in the plugin changelog / Release Notes), I really appreciate it.

Please feel free to contact us again if you need any further assistance!
Kind regards,
Hervé
 
samedi 20 mai 2017 02:29 IST
Zade
Fantastic Herve, works a treat now.

Great service mate. Highly recommend this module and your prompt service follow up.

Thanks again.

Markus
lundi 22 mai 2017 11:35 IST
herve
Hi Markus,

Thank you very much for your appreciation! What a great way to start the week!

Please take one minute to post a rating and a review at the Joomla! Extensions Directory (JED)
http://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/stripe-for-virtuemart

Enjoy the day and week!
Kind regards,
Hervé
 
mercredi 21 juin 2017 14:05 IST
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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Extensions et Services en français

Nous ajoutons, progressivement, la version française des pages et interactions concernant le plugin Stripe pour VirtueMart. Certaines parties sont encore en anglais, merci de votre patience !

Commentaires sur Stripe pour VirtueMart

star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!