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#54 – Email Receipts

Posté dans ‘Stripe for VirtueMart’

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mercredi 30 septembre 2015 12:40 IST

cambmed

Hello,

I recently purchased the Stripe for Virtuemart plugin. I have it working in test mode. However, I have stripe email notifications configured but am not receiving them either to the customer or my admin.

Stripe is receiving Name, address, zip code but the payment record reports"No receipts sent — No email address for this payment"

The VM email Shopper Field is set to required and Show in Shipment Form + Yes. The email does, in fact show in the Bill To information. Ship To information is checked as Same As Bill To.

Can you help me to get this working?

Thanks,

mark

Hosting: FastComet
Server OS: Linux
Web server: Apache
PHP 5.5.43-37.2
MySql 5.1.73
Joomla 3.4.4
VirtueMart 3.0.10
Stripe for VM: V1.1.4

mercredi 30 septembre 2015 13:01 IST

herve

Hello Mark,

Thank you for using our plugin for VirtueMart. I'm glad it is working as expected.

So what is NOT working is the email receipt sent from Stripe, not the one sent from VirtueMart (or not, depending on your own configuration), is that right?

I am checking my own tests and I will get back to you.

Kind regards,
Hervé

mercredi 30 septembre 2015 13:08 IST

cambmed

Yes, that correct. The VM emails are Okay.

As your reply came in I was browsing Stripe's API Reference and found this:

receipt_email
optional, default is null
The email address to send this charge's receipt to. The receipt will not be sent until the charge is paid. If this charge is for a customer, the email address specified here will override the customer's email address. Receipts will not be sent for test mode charges. If receipt_email is specified for a charge in live mode, a receipt will be sent regardless of your email settings.

And I'm running in test mode. So, it seems to test emails I will need to go live.

mark

mercredi 30 septembre 2015 13:28 IST

herve

You are right Mark, and at the same time, this is not implemented in my plugin yet, for a simple reason:

If receipt_email is specified for a charge in live mode, a receipt will be sent regardless of your email settings.

Some confusions may happen for merchants/web designers, if they don't read the manual. Well, I need to add the details in the documentation!

If you really need this feature, I can add the option in a next release. But first, I want to complete the code refactoring and new features that I am currently working on.

Please let me know if you need any further help.

Kind regards,
Hervé

vendredi 2 octobre 2015 14:32 IST

herve

Hello Mark,

I've actually decided to add this feature before the other ones! I will merge it with them later.

So now you can enjoy Stripe Email Receipts!!
Update your plugin from here (please login before doing so):
https://www.puma-it.ie/en/joomla-virtuemart-extensions/downloads

Please note that I have successfully tested the receipts on a LIVE website.

Kind regards,
Hervé

lundi 12 octobre 2015 10:39 IST

herve

Hi Mark,

Maybe my post was not clear enough, or you are busy with something else.

So I want to make sure that you know that the new version 1.1.5 has email receipts like you wanted! You should really download and update it!

Please post a rating and a review at the Joomla! Extensions Directory (JED)
http://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/stripe-for-virtuemart

Please let me know if I can be of any further assistance.
Kind regards,
Hervé

mercredi 14 octobre 2015 04:46 IST

cambmed

Hi Herve,

Sorry I haven't replied sooner. I've been working to a deadline to get this site launched.

Also, I was trying to answer your question as to how (if) important the email receipts are for us, and have not been able to formulate an answer for this. I was thinking running the site live would give me better insight.

In general, I think many vendors, especially those with high average sales price transactions, would be interested in the feature.

I will let you know how it goes with us though.

Thank you,

mark

vendredi 13 novembre 2015 10:05 GMT

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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Nous ajoutons, progressivement, la version française des pages et interactions concernant le plugin Stripe pour VirtueMart. Certaines parties sont encore en anglais, merci de votre patience !

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Commentaires sur Stripe pour VirtueMart

Post a review

Stripe Plugin for Virtumart best Ever

12 November 2019 Wendy Webster

Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.

Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019 Lee Foster

Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.

Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019 Michel Michaels

Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation

Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.

Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015 Lawrence Wilson

Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014 sethtc

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

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Reviews are taken from the Joomla Extensions Directory ™ website.