Sunday, February 14, 2016
Text Size

You need to be a subscriber in order to receive support. We provide free documentation for our extensions, accessible for everyone to read. If you want to ask a pre-sales question, you don't have to be a subscriber. Just use the Contact Us link at the top or footer of the site.

Subscribe

Please make sure that your question is not answered in the documentation, or in the tickets below before submitting a ticket for support. It will save you time!

Support Categories

Stripe for VirtueMart

image Request support for our Stripe plugin for VirtueMart 2 & 3 and Joomla 2.5 & 3.x. Please read our page Troubleshooting Stripe for VirtueMart & Joomla!.

Authipay (AIB Merchant Services) for VirtueMart

image Request support for our Authipay plugin (AIB Merchant Services) for VirtueMart 2 & 3 and Joomla 2.5 & 3.x.

Realex payments for VirtueMart 2

image Request support for our Realex payments for VirtueMart 2 & Joomla! 2.5.

Global Iris payments (HSBC) for VirtueMart 2

image Request support for our Global Iris payments (HSBC) for VirtueMart 2 & Joomla! 2.5.

Support Hours

Reduced Opening Hours:
While travelling and attending a great Joomla community event (http://joomladay.co.uk/), we will provide limited support to our extensions' customers on the following days:
Thursday 11th, Friday 12th and Monday 15th of February 2016.
You may experience a longer than usual delay before our reply. Normal hours resume on Tuesday 16/02/2016.

Our opening hours are Monday to Friday 09:30 – 17:30 Irish Time (GMT).
The ticket system is closed on weekends and outsides these days: you can neither file new tickets or reply to existing ones.

Featured Extensions

For the best experience with Joomla and VirtueMart, we recommend these third party extensions. We have tested them to make sure they are compatible with our Stripe payment plugin, and we cooperate with their developers to make our clients happy!

RuposTel One Page Checkout
RuposTel One Page Checkout logo