Wednesday, July 23, 2014
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You need to be a subscriber in order to receive support. We provide free documentation for our extensions, accessible for everyone to read. If you want to ask a pre-sales question, you don't have to be a subscriber. Just use the Contact Us link at the top or footer of the site.

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Please make sure that your question is not answered in the documentation, or in the tickets below before submitting a ticket for support. It will save you time!

Support Categories

Stripe for VirtueMart 2

image Request support for our Stripe plugin for VirtueMart 2 and Joomla 2.5. Please read our page Troubleshooting Stripe for VirtueMart & Joomla!.

Authipay (AIB Merchant Services) for VirtueMart 2

image Request support for our Authipay plugin (AIB Merchant Services) for VirtueMart 2 and Joomla 2.5.

Realex payments for VirtueMart 2

image Request support for our Realex payments for VirtueMart 2 & Joomla! 2.5.

Global Iris payments (HSBC) for VirtueMart 2

image Request support for our Global Iris payments (HSBC) for VirtueMart 2 & Joomla! 2.5.

Support Hours

Our opening hours are Monday to Friday 10:00 – 17:00 Irish Summer Time (GMT+1).
The ticket system is closed on weekends and outsides these days: you can neither file new tickets or reply to existing ones.